Privacy & Personal Data Policy

Privacy & Personal Data Policy

At ISEA Fine Jewelry, we care deeply about your privacy. This Privacy & Personal Data Policy explains how we collect, use, and protect your personal information when you interact with our website, Etsy shop, or make a purchase.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

When you place an order or subscribe to updates, we may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (optional)

  • Payment information (processed securely via third-party providers like Shopify Payments or PayPal – we do not store payment details)

We never collect unnecessary or sensitive information such as political, biometric, or health data.

2. How We Use Your Information

We use your data strictly to provide you the best shopping experience:

  • To process and fulfill your order

  • To send order confirmations and shipping updates

  • To provide customer support and answer inquiries

  • To improve our website functionality and user experience

  • To send occasional product updates (only if you opt in)

Your information will never be sold or shared with third parties.

3. Data Storage & Retention

All collected data is stored securely through encrypted systems and processed only by trusted providers (Shopify, Etsy, PayPal, etc.).
We retain your personal data only as long as necessary to fulfill your order and comply with legal obligations.

4. Your Rights (GDPR & CCPA)

If you reside in the EU/EEA or California, you have the right to:

  • Request a copy of your personal data we hold

  • Request correction or deletion of your data

  • Request restriction of processing in certain cases

  • Opt out of marketing emails anytime

We will respond to all valid requests within 30 days.

5. Marketing & Communications

We will only contact you for marketing purposes if you’ve explicitly opted in.
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in the email, or by contacting us directly.

6. International Compliance

We comply with GDPR (EU General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

Contact Us

If you have any questions about your personal data or privacy, please contact us at:
📩info@iseajewelry.com

✨ Thank you for trusting ISEA Fine Jewelry. We are committed to protecting your privacy and providing a safe, secure shopping experience.